DayzHUBConsole

FAQ

Questions and answers

Everything server owners ask about DayzHUB Console, in one place.

About DayzHUB Console

What is DayzHUB Console?

A cloud console for the DayZ server you already run. You manage players, bans, logs, automation and a live map from the browser, on any device - no program to install on your PC.

Do I have to change my host?

No. The Console connects to your existing server. It works with any host that gives you BattlEye RCON access and lets you add a server-side mod.

Do my players need to download anything?

No. The agent is a server-side mod (loaded with -servermod) and never reaches players. They join exactly as before.

Who makes it?

The team behind the DayZ Hub Discord bot. DayzHUB Console is a separate product with its own accounts and plans.

Which languages does it speak?

13: English, Português, Deutsch, Français, Español, Italiano, Polski, Čeština, Magyar, Русский, 日本語, 简体中文 and 繁體中文. Pick yours in the menu - the whole Console follows it.

Can I sign up now?

Yes. DayzHUB Console is in open beta: create an account and use the Free plan today. The paid plans open soon.

Setup and the agent

What do I need to connect a server?

Its address, game port and query port. Add the RCON port and password to kick, ban, broadcast and restart from the Console. Add the agent for everything else.

What does the agent add over RCON?

RCON covers kicks and bans with reasons, broadcasts, chat, restarts, locking and the player list. The agent adds the live map, real uncapped server FPS and tick time, admin actions such as heal and teleport, event markers, AI and login-queue counts, server location, mod load and detailed logs (kills, hits, building, mods).

Where do I get the agent?

It comes to the Steam Workshop at launch; the button will be on your server's Settings page. Until then, ask in #console-help on the DayZ Hub Discord.

Does the agent slow my server down?

It is built to stay out of the way: it reports in small batches every few seconds, reads mod files only every few minutes and never writes to them. Heavy lookups run in the cloud, not on your server.

My server says it is not connected. What now?

Open profiles/DayzHUB/DHUBconsole/logs/agent.log on the server. "refused" means the Server ID or API key in Settings.json is wrong; "Not configured" means Settings.json still has the default. Paste the one from your server's Settings page and restart.

I lost my API key.

It is shown only once and only a fingerprint is stored. Generate a new one in Settings › Danger zone and paste the new Settings.json - the old key stops working at once.

Can one account run several servers?

Yes: 1 server on Free, 2 on Standard, 5 on Pro and as many as you need on Community (fair use).

Features

Which mods does it understand?

With Standard: vanilla DayZ and DayZ Expansion - their events, airdrops and zones, plus Expansion's logs and player data. With Pro also LBmaster, HunterMods, TheModBase, BasicTerritories and Multiplix - markers, zones, logs and player data - and every mod we add next.

Does it work with Discord?

Yes. From Standard, logs and events go to your Discord channels through webhooks, as DayzHUB's ready-made embed. With Pro you design your own embeds.

Can I restart the server on a schedule?

Yes. With Standard, restarts at set times with in-game warnings, and the server can be locked or emptied before it goes down. With Pro also restarts after a set uptime.

Can I keep my server private or keep slots for my players?

Yes, with Standard: a whitelist, reserved slots and priority players. When the public slots are full, players waiting for a reserved slot are told their place in line.

Can bans follow a cheater to my other servers?

Yes. Every account has its own ban list, used by all its servers. With Pro you can share lists across servers and communities and take ban appeals through a public form.

Is there an API?

Yes. The Community plan includes a REST API with read and write tokens. Player IPs and BattlEye GUIDs are never in it.

Which maps does the live map support?

Chernarus, Livonia and Sakhal, and the community maps Alteria, Banov, Chiemsee, Deer Isle, Esseker, Namalsk, Rostow, Takistan Plus and Valning - each with its own satellite image, and town names where the map has them. The Console picks the map from the server by itself. On a map that isn't listed yet, everything else works, but the live map has no matching background - ask for your map in #console-help.

Team and accounts

How do I sign in?

With Steam, Discord or email and password. You can link all three to one account in My account.

Can my staff use it without the RCON password?

Yes. With Pro, add them as viewer, moderator or admin by their Discord ID, Steam ID or the email of their DayzHUB Console account. They never see your RCON password, and every action they take is logged with their name.

Is my RCON password safe?

It is stored encrypted and only ever used by the Console's own servers to talk to yours. Staff and the API never see it.

Does the Console see my players' IP addresses?

The Console keeps what it needs to run your server - names, Steam IDs, sessions and the logs of your plan. Player IPs and BattlEye GUIDs are never shown to staff or given out through the API.

Plans and payments

What does it cost?

Free is €0 for one server over RCON with 7 days of logs. Standard is €5.99 a month, Pro €9.99 and Community €22.99 - or twelve times that for a year, the same price per month either way.

When can I buy a paid plan?

Soon. The Free plan is open to everyone now; Standard, Pro and Community open shortly, and prices may still change before then.

How will I pay?

With PayPal (PayPal balance or card) or Apple Pay, monthly or yearly. The plan renews by itself until you cancel.

What happens when I upgrade?

The new plan starts at once. The time you already paid for on the old plan is not lost: it becomes free days on the new plan before its first payment.

What happens when I downgrade?

Your current plan keeps running to the end of the time you paid for, and the smaller plan starts then. Nothing is charged until it starts.

Can I cancel any time?

Yes, on the Plans page. The plan keeps working until the end of the period you paid for, then the account moves to Free. Your servers, settings and data stay.

What happens if a payment fails?

PayPal tries again, and the plan keeps working for three days past its end while the renewal comes through. If no payment goes through, the account moves to Free.

Help

Where do I get help?

Ask in #console-help on the DayZ Hub Discord - the team and the community answer there. For account or payment questions, open a ticket.

I found a bug or have an idea.

Tell us in #console-help. Improvements ship often - follow #console-updates to see them.

Where is the user guide?

Right here on dayzhub.cloud: Guide in the menu, one page for every part of the Console.

Is my data deleted if I stop paying?

No. The account moves to Free: logs older than the Free plan's 7 days are no longer shown, and servers above the Free limit stay but cannot be used until you upgrade again.

Still stuck?

Ask in #console-help on the DayZ Hub Discord - the team and the community answer there.